I ran into this recently so I thought I’d share Steam’s official return policy. IMO, it’s pretty fair.
- Buy a game from Steam itself (not buy it off-site and use a Steam key), and
- Play it for less than two hours, and
- Own it for less than two weeks
… you have a pretty good chance of returning it (albeit not a guaranteed one).
… If you return enough products, they’ll probably stop accepting your refunds. Still, it’s worth it, because you can “risk” buying something you’re not sure about and get it refunded if it doesn’t work, etc.